Frost and Faults: Common Problems and Quick Fixes in Commercial Refrigeration

Frost and Faults: Common Problems and Quick Fixes in Commercial Refrigeration

Commercial refrigeration systems are the lifeblood of many businesses—but in Queensland’s punishing heat and humidity, they’re under constant stress. One breakdown can mean spoiled stock, lost revenue, and unhappy customers. Here’s a fast, practical guide to the most common issues and what you can do before calling in the pros.


❄️ Problem #1: Frost Build-Up

Symptoms:

  • Ice forming on evaporator coils

  • Weak or uneven cooling

Common Cause:
Queensland’s 70%+ humidity and frequent door openings let warm, moist air sneak in—especially through cracked or worn door seals.

Quick Fix:

  • Check and replace cracked door gaskets

  • Run a manual defrost cycle (15–30 mins, hot gas or electric)

  • Clean evaporator coils monthly—frost reduces efficiency by up to 15%, per Carrier

  • Train staff on door discipline—one Cairns café cut frost by 40% after tweaking its workflow


🔥 Problem #2: Compressor Overheating

Symptoms:

  • Loud humming

  • Breaker trips

  • Warm fridge or freezer despite running system

Common Cause:
Dust-clogged condenser coils and poor ventilation, made worse in QLD’s dusty west or salty coast. Add overuse in 30°C+ heat, and compressors work overtime.

Quick Fix:

  • Brush or vacuum off condenser coil debris

  • Ensure 1–2 metres of airflow around units—don’t block with storage

  • Let the system cool for 30 minutes before restarting

  • Still running hot? Call a technician—burnout repairs can hit $5,000+


🛠️ Problem #3: Refrigerant Leaks

Symptoms:

  • Weak cooling

  • Hissing sound

  • Oily residue near copper lines

Common Cause:
Coastal corrosion or vibration wear, especially in older systems.

Quick Fix:

  • Spray soapy water on suspect areas—look for bubbles

  • Shut off and tag the system if a leak is found

  • Do not attempt recharging—under the Ozone Protection Act, fines for unlicensed handling reach $63,000

  • Patch with epoxy sealant as a temporary fix, but book a technician immediately


⚙️ Problem #4: Thermostat Glitches

Symptoms:

  • Temperatures reading too high or low

  • Unit cycles on and off erratically

Common Cause:
Dust buildup, loose wiring, or power surges—all common in QLD—can scramble thermostat readings or damage sensors.

Quick Fix:

  • Double-check settings: 5°C for fridges, -18°C for freezers

  • Gently clean the sensor with a dry cloth

  • Reset power (unplug for 10 minutes)

  • Still faulty? Replace the thermostat ($50–$150)

Tip: A Gold Coast grocer avoided a $2,000 loss by resetting a thermostat before calling service.


💨 Problem #5: Fan Failure

Symptoms:

  • Quiet unit where there should be airflow

  • Uneven product cooling or warm zones

Common Cause:
Rusty bearings or motor burnout—thanks again to salty air or dusty interiors.

Quick Fix:

  • Inspect and clear fan blades of dust or ice

  • Lubricate motor bearings once a year to prevent lock-up

  • If it doesn’t spin freely after cleaning, call a technician

A Toowoomba warehouse saved a weekend shutdown by clearing ice from a blocked fan in under an hour.


🚨 When to Call a Refrigeration Technician

These quick fixes can keep things moving—but they’re not long-term solutions. When you spot:

  • Persistent frost or ice buildup

  • Burning smells or tripping breakers

  • Repeated compressor shutdowns

  • Refrigerant leaks or electrical faults

… it’s time to call in the experts. According to ServiceTitan, 60% of repeated faults stem from partial or improper DIY fixes.

In Queensland’s high-risk hospitality and agribusiness sectors, one bad repair could mean a $50,000 cold chain failure. Don’t roll the dice.


🧼 Prevention Is the Real Power Move

Most refrigeration failures trace back to one thing: neglect. Fujitsu General reports that 70% of issues are preventable with basic monthly maintenance:

  • Clean coils

  • Inspect seals and gaskets

  • Flush drains

  • Log temperatures daily

  • Book professional check-ups biannually

In QLD, where systems work overtime year-round, that’s not just smart—it’s essential.


Final Takeaway:
You don’t need to be a tech to keep your system running, but you do need to act fast when problems arise. These quick fixes will buy you time—but trust the pros for anything beyond surface-level. A cold fridge means a hot business—keep it that way.


Need help now? Contact ACRO Refrigeration—Queensland’s commercial refrigeration experts.
📞 1300 227 600 | ✉️ workshop@acrorefrigeration.com.au