Ice-making machines are indispensable in homes, restaurants, and commercial settings. Whether you’re cooling beverages, preserving perishables, or treating injuries, a reliable ice maker is essential. But like all machines, they can occasionally hit a snag. At ACRO Commercial Refrigeration Repairs, we’ve seen it all—and we’re here to help you troubleshoot.
Here are 5 common problems with ice makers—and practical steps to fix them.
Problem: Your ice maker isn’t making ice at all.
Fix:
💧 Check Water Supply: Ensure the water supply line isn’t kinked and the valve is fully open.
🔁 Replace the Filter: A clogged filter can restrict water flow. Swap it out every 6 months.
🛑 Inspect the Control Arm: If the control arm is stuck in the “off” position, the unit won’t make ice.
🌡️ Check Temperature Settings: Keep the freezer between -18 to –15°C. If it’s too warm, ice won’t form.
Problem: Ice forms but stays stuck in the mould.
Fix:
⚙️ Faulty Motor or Gears: If they’re worn or malfunctioning, they won’t eject the ice.
🌡️ Mould Thermostat: This component triggers ejection. If defective, replace it.
🧼 Ice Blockage: Pour warm water carefully to melt stuck cubes. Never use sharp tools.
Problem: Your ice looks sad—tiny or oddly shaped.
Fix:
🔧 Low Water Pressure: Ensure your system has at least 20 psi.
🚿 Clogged Water Line: Clean or replace any blocked lines.
🧽 Dirty Condenser Coils: Clean coils regularly to maintain cooling power.
Problem: You’ve got puddles around your machine.
Fix:
🔍 Check Water Line Connections: Tighten or replace as needed.
🔧 Inspect Assembly for Cracks: Replace any cracked components.
🚫 Avoid Overflow: Empty the bin regularly to prevent overproduction.
Problem: Your machine sounds like it’s haunted.
Fix:
🧊 Ice Jam: Clear out stuck ice from the ejector arm.
🪛 Loose Components: Tighten any rattling screws or panels.
🔄 Buzzing Valve: Replace a noisy or malfunctioning water valve.
🧼 Clean Regularly: Use a vinegar-water mix to sanitize the unit.
💧 Use Filtered Water: Prevent mineral build-up and improve ice taste.
🧑🔧 Schedule Maintenance: Book professional service with ACRO for long-term reliability.
Your ice maker is a crucial appliance—keep it running smoothly with regular care. Most issues are fixable, but for major problems, don’t hesitate to call in the pros.
🔧 Trust the Experts at ACRO Commercial Refrigeration Repairs!
✔️ Fast Service | ✔️ Expert Technicians | ✔️ Commercial & Residential
📍 Serving: Brisbane & Surrounds, Gold Coast and Sunshine Coast
📲 Call Us Today: 1300 227 600
💻 Book Online: www.acrorefrigeration.com.au
👉 Stay cool. Stay confident. Choose ACRO.